Grow Your Repair Business with Complete Visibility

Stop juggling emails and spreadsheets. Get a unified platform that helps you manage tickets, coordinate teams, track time, and access a steady pipeline of retail customers.

No credit card required • Cancel anytime • 30-day money-back guarantee

Professional watchmaker repairing a watch

Why Repair Shops Choose Winding

Never Lose a Ticket Again

All repair tickets in one place. No more email chains, missed messages, or lost PDFs. Every ticket is tracked from intake to completion.

Manage Your Team Efficiently

Assign jobs to technicians, track their progress, and keep everyone coordinated. No confusion about who's working on what.

Accurate Time Tracking

Built-in time tracking captures billable hours automatically. No guessing. Invoice accurately. Get paid fairly for the work you do.

Access a Network of Retailers

No more cold calling. Get a steady stream of repair jobs from certified retail partners on the Winding marketplace.

Grow Your Reputation

Build a professional profile. Get reviewed by retailers and technicians. Grow visibility. Attract more business.

Make Data-Driven Decisions

See what's working. Track turnaround times, profitability, technician performance. Make smarter business decisions.

Everything You Need to Run Your Shop

Centralized Ticket Management

  • Receive tickets from retailers and direct customers
  • Standardized intake forms capture all details upfront
  • Automatic routing and assignment to technicians
  • Status tracking at every stage of the repair
  • Real-time updates to retailers and customers
Centralized Ticket Management Dashboard

Team Coordination

  • Assign jobs to specific technicians
  • Priority sorting for urgent repairs
  • Technician workload balancing
  • Internal notes and communication
  • Progress tracking and visibility
Team coordination dashboard

Time Tracking & Billing

  • Automatic time tracking per job
  • Billable hours calculation
  • Labor cost analysis
  • Generate professional invoices
  • Payment integration (Stripe, PayPal)
Time tracking and billing dashboard

Inventory Management

  • Track parts and materials inventory
  • Low-stock alerts
  • Link parts to specific repairs
  • Cost tracking and reporting
  • Supplier management
Inventory Management Dashboard

The Marketplace Advantage

More than software—access a network of retail customers actively looking for repair services.

Unlimited Repair Tickets
As many as your team can handle for the same price
Unlimited Team Members
Add everyone on your team, collaborate deeper for better servicing
Accounting Integrations
Integrates with QuickBooks, FreshBooks & Xero without integration fees
Prebuilt Reports
Determine ROI across many filters to make smarter business decisions
How It Works
  1. Retailers submit repair tickets free on our marketplace
  2. You receive them instantly in your dashboard
  3. Assign to technicians and track progress
  4. Update retailers in real-time on job status
  5. Complete the repair and invoice
  6. Get paid directly from retailers
Pricing

Simple. Transparent. No per-ticket fees.

Monthly:
$299
Pay month-to-month
Annual:
$3,229
Save with annual billing

  • Unlimited users
  • Unlimited repair tickets
  • Marketplace access
  • Cancel anytime

Ready to Transform Your Shop?

Join repair shops that have eliminated email chaos, coordinated teams effortlessly, and grown their business with Winding.

Start 14-Day Free Trial View Pricing
No credit card required • Money-back guarantee • Cancel anytime